Frequently Asked Question
What payments methods do you accept? +
We accept cash, checks (payable to “Orderly Flow”), and major credit cards. A deposit is required at the time of booking to secure your install date, with the balance being paid after your project is finished. Please note that there is a $35 fee for returned checks due to insufficient funds, plus any applicable collection or legal fees.
Do I have to be present during the sessions? +
Your presence during the session is entirely up to you! Some clients prefer to be involved, while others give us the reins and enjoy seeing the final transformation. If decisions need to be made, we can consult you during or after the session, whichever you prefer.
What about organizational products? +
Clients are responsible for the cost of organizational products such as drawer dividers, file folders, bins and storage containers, which will be agreed upon during the project planning stage. We source our products from trusted vendors. For larger items like shelving, cabinets, or specialty products, we’ll provide links for you to purchase in advance of your scheduled session.
HOW CAN I PERSONALIZE MY PORTFOLIO? +
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Can I be involved during the session or hands off? +
It’s entirely up to you! Some clients like to be actively involved in the decision-making process, while others prefer to leave it to us. We’re flexible and happy to work in the way that best suits your needs.
I’m on a tight budget. Can you still help me? +
Absolutely! We can create customized solutions that work within your budget. We’ll prioritize key areas and make cost-effective product recommendations to maximize results. If full-service isn’t feasible, we also offer other resources to support you, including our tips in our newsletter, helpful guides, and a curated selection of our favorite products in our Amazon shop.
